“The best reflection of our care comes from the people who experience it. Here are some of the words shared by our clients, their families and the professionals we work alongside.”
We had the privilege of having Carly come into our home as my late son’s named nurse, who then had a team of twelve care workers who were either trained already or were in training with myself and other carers assisting.
Carly would be coming in to observe and carry out training with the staff to make sure they were all up to date with every aspect of training.
My son was fully ventilated 24/7 who required regular tracheal suction, chest physio, position changes, medications and nebulisers to be given day and night.
Carly has changed my sons tracheostomy tube before she would sign off any staff doing this, which was my request.
So Carly was not only doing the training aspects but also the hands on clinical care too.
Carly was always very good at all tasks she undertook to help keep all the carers up to date with their training. Carly is a lovely person who takes her job seriously and enjoys everything she did.
Michelle
I am very happy with the care that’s being provided and most importantly my son is happy.
He always looks forward to the lads coming to take him out.
They are always on time and try to provide him with lots of different activities and take him to places like Flamingo Land which he had a lot of fun when he went with the lads.
I got told he went on every ride and had soo much fun, he came home really happy.
My sister has had two previous care companies in the past! But wishes she had had Sphere in from her first call!! Dated back to 2011!!
Very professional, clean, smart group of carers!!
My sister just needs to ask for something, been attended to and they oblige without any quibbles!!
They respect her as a person, not just someone with a disability!!
They have a laugh together!!
If there was a score above 10, would rate 20!!
